Privacy Policy

Last Updated: January 1, 2025

At Mega Film Restaurant, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or dine at our restaurant.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a reservation by phone, email, or through our website
• Subscribe to our newsletter or mailing list
• Contact us with inquiries or feedback
• Participate in surveys or promotions
• Visit our restaurant and provide information for billing or marketing purposes

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Reservation details (date, time, party size, special requests)
• Payment information (processed securely through third-party payment processors)
• Dietary preferences and allergies
• Communication preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Operating system and device information
• Pages viewed and time spent on our website
• Referring website or search terms
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Reservations and Service: To process and manage your restaurant reservations, accommodate special requests, and provide excellent dining experiences
• Communication: To respond to your inquiries, send confirmation emails, and provide customer support
• Marketing: With your consent, to send you promotional materials, special offers, event invitations, and newsletters
• Improvement: To analyze website usage, improve our services, and enhance the user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other security threats

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and performance
• Provide personalized content and advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., reservation platforms, email service providers, payment processors). These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
• Legal Requirements: We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure servers and databases
• Regular security assessments and updates
• Limited access to personal information by authorized personnel only
• Staff training on data protection and privacy

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights Under GDPR

If you are a resident of the European Union, you have certain rights under the General Data Protection Regulation (GDPR), including:

• Right to Access: You can request a copy of the personal information we hold about you
• Right to Rectification: You can request that we correct any inaccurate or incomplete information
• Right to Erasure: You can request that we delete your personal information in certain circumstances
• Right to Restrict Processing: You can request that we limit how we use your information
• Right to Data Portability: You can request a copy of your information in a structured, machine-readable format
• Right to Object: You can object to certain types of processing, including direct marketing
• Right to Withdraw Consent: Where we rely on your consent, you can withdraw it at any time

To exercise any of these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Mega Film Restaurant
Strada Victoriei 10, București, 010061, Romania
Phone: +40 31 128 98 30
Email: contact@megafilmfestival.com

Data Protection Officer:
Email: privacy@megafilmfestival.com

13. Your Consent

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.